Distance Sales Agreement
1. PARTIES
This Agreement is entered into under the following terms and conditions by the parties listed below.
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'BUYER'; (hereinafter referred to as "BUYER" in this agreement)
Name and Surname:
Address:
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'SELLER'; (hereinafter referred to as "SELLER" in this agreement)
Name and Surname:
Address:
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By accepting this agreement, the BUYER acknowledges that upon confirmation of the order subject to the agreement, they are obliged to pay the price of the order and any additional costs such as shipping and taxes, and that they have been informed about this obligation.
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2. DEFINITIONS
For the purposes of this agreement, the following terms shall have the meanings set forth below:
MINISTER: Refers to the Minister of Customs and Trade.
MINISTRY: Refers to the Ministry of Customs and Trade.
LAW: Refers to the Law on the Protection of Consumers No. 6502.
REGULATION: Refers to the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188).
SERVICE: Refers to any consumer transaction other than the supply of goods, which is performed or committed to be performed in exchange for a fee or benefit.
SELLER: Refers to the company offering goods to the consumer within the scope of its commercial or professional activities, or acting on behalf of or on account of the supplier.
BUYER: Refers to any individual or legal entity acquiring, using, or benefiting from a product or service for purposes that are not commercial or professional.
SITE: Refers to the website owned by the SELLER.
ORDER PLACER: Refers to the individual or legal entity requesting goods or services from the SELLER's website.
PARTIES: Refers to the SELLER and the BUYER.
AGREEMENT: Refers to this agreement concluded between the SELLER and the BUYER.
GOODS: Refers to any movable property subject to purchase, including software, sound, image, and similar intangible goods prepared for use in the electronic environment.
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3. SUBJECT
This agreement regulates the rights and obligations of the parties in relation to the sale and delivery of the product, the characteristics and sale price of which are specified below, ordered by the BUYER electronically through the SELLER's website, in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts.
The prices listed and advertised on the site are the sale prices. These prices and promises remain valid until updated or changed. Time-limited prices remain valid until the specified time.
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4. SELLER INFORMATION
Company Name:
Address:
Phone:
Fax:
Email:
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5. BUYER INFORMATION
Recipient:
Delivery Address:
Phone:
Fax:
Email/Username:
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6. ORDER PLACER INFORMATION
Name/Surname/Company Name:
Address:
Phone:
Fax:
Email/Username:
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7. INFORMATION ON THE PRODUCT(S) SUBJECT TO THE AGREEMENT
7.1. The basic features (type, quantity, brand/model, color, quantity) of the product/service subject to this agreement are published on the SELLER's website. If a campaign is organized by the seller, you can review the features of the related product during the campaign. The campaign is valid until the end of the specified date.
7.2. The prices listed and announced on the site are the sale prices. These prices and promises remain valid until updated or changed. Time-limited prices remain valid until the specified time.
7.3. The total sales price, including all taxes, of the goods or services subject to the contract is shown below.
Product Description
Quantity
Unit Price
Subtotal (Including VAT)
Shipping Cost:
Total:
Payment Method and Plan:
Delivery Address:
Recipient:
Invoice Address:
Order Date:
Delivery Date:
Delivery Method:
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7.4. The shipping cost of the product, which is the shipping fee, shall be paid by the BUYER.
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8. INVOICE INFORMATION
Name/Surname/Company Name:
Address:
Phone:
Fax:
Email/Username:
Invoice Delivery: The invoice will be delivered along with the order to the invoice address during the order delivery.
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9. GENERAL TERMS
9.1. The BUYER acknowledges, declares, and undertakes that they have read the preliminary information regarding the product’s basic features, the sale price, and payment method, as well as delivery information on the SELLER's website, and have given the necessary confirmation electronically. The BUYER also acknowledges, declares, and undertakes that, prior to the conclusion of this distance sales agreement, they have received the correct and complete information regarding the SELLER's address, the basic features of the ordered products, the price of the products, including taxes, and the payment and delivery information.
9.2. Each product subject to the contract shall be delivered to the BUYER or the person/institution at the address indicated by the BUYER within the legal period of 30 days, depending on the distance of the BUYER’s residence, as specified in the preliminary information section of the website. If the product cannot be delivered to the BUYER within this period, the BUYER has the right to terminate the contract.
9.3. The SELLER undertakes to deliver the product subject to the contract in a complete manner, in accordance with the qualifications specified in the order, and, if available, with warranty certificates, user manuals, and any necessary documents, to deliver the product free of any defects, and to fulfill the requirements of the legislation in a sound, standard-compliant manner, acting with accuracy and honesty.
9.4. The SELLER, before the expiration of the fulfillment obligation under the contract, may provide a different product of equal quality and price, provided that the BUYER is informed and explicitly approves.
9.5. If it becomes impossible to fulfill the obligation regarding the product or service subject to the order, the SELLER shall inform the BUYER in writing within 3 days and return the total price to the BUYER within 14 days.
9.6. The BUYER acknowledges, declares, and undertakes that if they do not confirm this agreement electronically or if the payment of the product subject to the contract is not made or is canceled in the bank records, the SELLER’s obligation to deliver the product will cease.
9.7. If the BUYER’s credit card is used unlawfully by unauthorized persons after the delivery of the product to the BUYER or the person/institution designated by the BUYER, and the payment of the product price is not made to the SELLER by the relevant bank or financial institution, the BUYER must return the product to the SELLER within 3 days, with the shipping costs borne by the SELLER.
9.8. If the SELLER cannot deliver the product within the specified period due to force majeure or extraordinary circumstances beyond the control of the parties, the SELLER shall inform the BUYER. The BUYER may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of delivery until the issue is resolved. If the BUYER cancels the order, the SELLER will refund the amount paid in cash within 14 days for payments made in cash. For payments made via credit card, the SELLER will return the product price to the bank within 14 days after the order cancellation by the BUYER. The BUYER acknowledges, declares, and undertakes that the bank's process of crediting the returned amount to the BUYER's account may take 2 to 3 weeks, and that any delays related to this process are due to the bank's procedures, not the SELLER.
9.9. The SELLER has the right to contact the BUYER by letter, email, SMS, phone call, and other means regarding communication, marketing, notification, and other purposes using the BUYER's contact information provided in the registration form or later updated by the BUYER. The BUYER accepts, declares, and agrees that the SELLER may conduct the aforementioned communication activities.
9.10. The BUYER will inspect the product/service subject to the contract before receiving it and will not accept delivery if the product is damaged or defective (e.g., dented, broken, torn packaging, etc.). The product/service delivered will be deemed undamaged and in good condition once received by the BUYER. The BUYER is responsible for carefully preserving the product/service after delivery. If the right of withdrawal is to be exercised, the product/service must not be used, and the invoice must be returned.
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10. RIGHT OF WITHDRAWAL
10.1. If the contract relates to the sale of goods, the BUYER may exercise the right of withdrawal by rejecting the goods and notifying the SELLER within 14 (fourteen) days from the date of delivery, without incurring any legal or criminal liability and without providing any reason. In service contracts, this period starts from the date of the contract. If the provision of the service begins with the consumer's approval before the withdrawal period expires, the right of withdrawal cannot be exercised. The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this agreement, the BUYER acknowledges that they have been informed about the right of withdrawal.
10.2. In order to exercise the right of withdrawal, a written notification must be sent to the SELLER within 14 (fourteen) days by registered mail, fax, or email, and the product must not have been used in accordance with the "Non-Returnable Products" section of this agreement. In the event of exercising the right of withdrawal:
a) The invoice of the product delivered to the BUYER or a third party must be returned. (If the product